As of today, DRACO Ltd. is the holder of the prestigious international certificates “Customers’ Friend – top quality Excellence” which is awarded only to companies that are ready to commit to an exemplary relationship with their clients..
We are proud because we are richer for the prestigious award “The Customers ‘ Friend – top quality Excellence” awarded by the international organization ICERTIAS – International Certification Association, with its headquarters in Zurich, Switzerland
In order to qualify for the gold medal, “Customers ‘ Friend”, the nominated organization within the framework of this program go through a rigorous process of analysis that includes a series of checks carried out by the organisation ICERTIAS.
As part of the analysis for Customers ‘ Friend certification we’ve been detailed process of research and verification by the international organization ICERTIAS, which is based on four main analytical “pillars”:
1. The he reputation
2. Communication and social networks
3. The user experience; and
Each of these kinds of “pillars” is divided into further subgroups that are individually evaluated.
In order to be awarded the “Customers ‘ Friend” certificate, we are rated in a total of 21 category during the process of analysis. Each category is ranked with grades from 1 (lowest) to 5 (highest).
Thanks to the high grades, legitimate, we have acquired the right to the status of “Customers ‘ Friend – top quality Excellence”.
ICERTIAS – INTERNATIONAL CERTIFICATION ASSOCIATION
ICERTIAS is a private, politically an independent, international organisation for market research and certification, that detects, validates and rewards leading companies, products and services, directing consumers around the world on the best that the market can offer.
Its Best Buy Award, QUADAL-QUALITY MEDAL and the Customers ‘ Friend certifikacijskim programs, ICERTIAS is currently present in more than 40 countries on five continents. Founded in Switzerland in 2011. year, the Organization ICERTIAS is registered as “ICERTIAS – International Certification Association GmbH” in the Commercial Register of the canton of Zürich.
For more information please visit www.icertias.com